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We groom humanely & abide by the Animal Welfare Act 2006.

​When a animal is presented to us in a severely matted condition, it is our policy to shave the whole coat using clippers with a close blade.

 

To de-matt would cause the animal tremendous stress and discomfort, often leaving a very thinned and damaged coat.  Shaving the coat is quicker and more gentle on the animal.

 

Many animals are traumatised by unnecessary hours of de-matting, putting them off grooming for life. We consider shaving an act of kindness - this will be discussed during your consultation.​

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Our normal grooming prices does not include de-matting